Regulations
REGULATIONS SCRYBA ONLINE STORE REGULATIONS
valid from December 25, 2014
The Scryba Online Store (hereinafter: "Scryba" or "Store" Online Store) is run at www.sklep-scryba.pl The principles of the Store's operation are specified in these Regulations:
I. General provisions
1.The owner of the Scryba Online Store is PHU Stalówka Ryszard Łuszczek-Oroński with its seat at Plac Tadeusza Kościuszki 18, 50-027 Wrocław, NIP: 8970002110, REGON: 931912329, entered in the economic activity register 114919
2. The Scryba Online Store conducts retail sales and offers luxury items available at the Scryba Stationary Store at the following address: Plac Tadeusza Kościuszki 18, 50-027 Wrocław, Monday - Friday 10.00 - 18.00, Saturdays 10.00 - 14.00. Purchases in the Scryba Online Store can be made 24 hours a day, all days of the year, provided that the Store is technically functioning. Orders placed via the Scryba Online Store will be handled only during the working hours of the Stationary Store.
3. You can contact the Scryba Online Store by e-mail at the following address galeria@scryba.pl, sklep@scryba.pl
or by phone +48 (71) 372-45-10, during the working hours of the Stationary Store.
4. By using the services of the Scryba Online Store, you accept these Regulations.
5. Customers' personal data is collected only for the proper performance of the contract by the Scryba.pl store and is not used or transferred to any other entities.
II. General rules of sale
1. Articles presented by the Scryba Online Store do not differ in quality from the goods offered in the Stationary Store, they are brand new and covered by the warranty.
2. All prices presented in the Scryba Online Store are gross prices and include 23% VAT.
3. Prices of the presented articles do not include delivery costs. Delivery costs are specified in the current delivery price list (delivery and costs) available on the Scryba Online Store website. The buyer may be exempt from delivery costs, in particular when the value of the order exceeds the value specified in the above-mentioned pricelist minimum threshold. The ordered goods are delivered by specialized courier companies or via the Polish Post. In some cases, it is possible to collect goods in person at a Scryba stationary store.
4. For each completed order, a fiscal receipt or a VAT invoice is issued according to the customer's request, which should be indicated when placing the order. In the absence of such a specification, a receipt will be issued.
5. The Scryba Online Store reserves the right to freely shape the commercial offer.
6. The price applicable to the Customer is the price indicated in the commercial offer of the Scryba Online Store. This price is repeated in the e-mail confirming the reservation of the goods.
7. The following forms of payment for the ordered goods are possible:
a) on delivery - payment in cash to the courier, postman or post office upon receipt of the goods or at the cash desk of the Scryba stationary store. The Scryba Online Store reserves the right to additional telephone verification of this type of orders in certain situations.
b) bank transfer - after booking the ordered goods, an e-mail is sent confirming the reservation of the goods along with the bank account number to which the payment should be made within the time indicated in the e-mail. As soon as the payment is credited to the bank account of the Scryba Online Store, the order is transferred for processing.
8. The order may be canceled if it is not possible to authorize the transaction in the electronic payment system of the bank or company servicing the transaction or if the fee is not paid within 5 business days from the date of order to the bank account of the Scryba Online Store. Payment may be made at a different time with the consent of the Scryba Online Store. The order is automatically canceled when the shipment is not picked up by the Customer, upon the expiry of the deadline for its collection.
9. Available payment methods that can be used to make payments: Payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro
10. If there is a need to return funds for a transaction made by the customer with a payment card, the seller will refund to the bank account assigned to the payment card of the Ordering Party.
11. Płatności Shoper - bezpieczne płatności online realizowane przez operatora Blue Media S.A.
III. Rules for placing orders
1. The basis for the execution of the order is its correct submission by the Customer, using the ordering system of the Scryba Online Store. In special cases, with the consent of the Store, orders may be placed by phone, fax or e-mail.
2. In case of justified suspicions of providing false data, the Scryba Online Store reserves the right to verify them by phone or cancel and delete the order.
3. Orders are processed in the order in which they are received, until stocks are exhausted. The basic condition for completing the order is the fact that the Scryba Online Store has the reserved goods in its assortment, within the time provided for the order. In the absence of a given product, the Customer will be informed about the possibility of changing the order, extending the delivery time or canceling the order.
4. After placing the order, the Customer receives an e-mail confirmation of the goods reservation. Failure to receive such a confirmation may mean that the order is not accepted for execution. If the Customer does not receive such confirmation, he should immediately contact the Scryba Online Store in order to determine the status of his order.
5. In case of doubt, the moment of accepting the order for execution is the moment of sending the e-mail to the Customer confirming the commencement of the order.
6. The customer of the Scryba Online Store is informed about the status of his order.
IV. Detailed rules for the delivery of orders
1. Scryba Online Store sends the purchased goods to the address and according to the data provided in the order. The Customer is responsible for the correctness of providing the data for shipping.
2. Estimated order completion time is given for each product. It informs you how many working days may elapse from the moment of order confirmation to the completion of the ordered goods and sending them for shipment. An order for goods with different delivery times is sent after completing the whole, i.e. after the longest time specified for the ordered products. If the execution time turns out to be longer than the one specified on the Scryba Online Store website, the Store will inform the Customer about this fact in order to confirm that the Customer will continue to complete the order.
3. If the customer chooses the method of payment by bank transfer or payment card, the order processing time is counted from the date of crediting the Seller's bank account or settlement account.
4. The costs of foreign shipments will be agreed individually.
V. The right to withdraw from the contract
1. Pursuant to the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827), each consumer has the right to withdraw from the contract without giving any reason within 14 days from receiving the goods under the terms of from the provisions on concluding distance contracts. The contract may be withdrawn with regard to all or some of the purchased products.
2. Withdrawal from the contract should be made by submitting a declaration of will by fully and correctly filling in the Withdrawal Statement, which is available on the Scryba Online Store website. . This statement should be sent together with the returned goods, attaching it to the shipment. In the case of sending the above-mentioned statements separate from the returned goods, the goods must be returned within 14 days from the date of notification of the intention to withdraw from the contract.
Withdrawal from the contract
DECLARATION OF WITHDRAWAL FROM THE AGREEMENT CONCLUDED AT A DISTANCE
Consumer data:
First name Last Name:....................................
Address:….…………………………………………………………………………………………
Number and date of the sales document: ………………………………………… ..…
Account number to be returned: ............................
The name of the bank:........................................
Date of submitting the declaration: …………………………………………………………
Acting pursuant to Art. 7 sec. 1 of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product, I hereby withdraw from the consumer sales contract concluded at a distance on ................................. PHU Stalówka Ryszard Łuszczek-Oroński., Confirmed by the attached receipt (or other document confirming the sale).
I declare that the returned product has not been used in any way and is sent back unchanged (not deteriorated), in its original, undamaged packaging with its full content. I enclose the original purchase document with the declaration. Please return the amount paid to the above-mentioned bank account.
________________________
legible signature of the Consumer
3. All correspondence and shipments related to the rights set out in this Chapter V of the Regulations should be sent to the address of the Scryba stationary store, i.e .:
PHU Stalówka Plac Tadeusza Kościuszki 18, 50-027 Wrocław.
4. Upon withdrawal from the contract, the Scryba Online Store will refund the price paid without the cost of delivery to the bank account number indicated by the Consumer or in another manner indicated by the Consumer. If the consumer has chosen a delivery method other than the cheapest normal delivery offered by the seller, the seller is not obliged to reimburse the consumer for the additional costs incurred by him. The cost of returning the goods to the seller is borne by the consumer.
5. The goods returned in this mode will be accepted only if they will not be used and will be returned unchanged. This means that the goods must be in their original, undamaged packaging, with all its contents, and the product itself and accessories will be undamaged and will not show signs of use.
6. A prerequisite for withdrawal from the contract and refund is sending the original, legible document of purchase (invoice or receipt) together with the goods.
7. If an invoice was issued for the order, a corrective invoice will be issued upon receipt of the return. The original and a copy of the credit note will be sent to the customer by priority mail. The customer should send back a signed copy of the correcting invoice. After receiving a signed copy of the correcting invoice, the Store will refund the money to the Customer's account within 10 working days.
VI. Complaint conditions (non-compliance of the goods with the contract)
1.If the customer finds that the goods are not in conformity with the contract, he has the right to use the rights provided for in the Act of 27 July 2002 on special terms of consumer sales and amending the Civil Code.
2. If you exercise this right, you must submit a declaration of will required by the above-mentioned act and send back the advertised goods, together with the original document confirming the purchase and the aforementioned statement.
3. The Scryba Online Store does not accept any COD shipments.
4. When collecting the parcel, as soon as the customer notices any irregularities or damage to the parcel, a damage report should be drawn up in the presence of the courier and immediately reported to the Store staff.
VII. Personal data
1. By placing an order, the Customer agrees to place his personal data in the customer database of the Scryba Online Store and their processing by the Store in order to complete the order.
2. Customers' personal data is confidential and will not be disclosed to third parties.
3. Customers' personal data is processed in accordance with the Personal Data Protection Act.
4. Each customer whose data is in the database of the Scryba Online Store has the right to access, correct and delete their data.
VIII. Final Provisions
1. The conclusion of a distance sales contract via the Scryba Online Store takes place upon placing the order, provided that the Customer receives an e-mail confirming the order.
2. The Scryba Online Store makes every effort to ensure that the descriptions and technical data of the products placed in the Store are consistent with reality. However, the store is not responsible for incorrect specification of parameters and properties of the goods or their sudden change by its manufacturer. However, in any case when the data (including descriptions and technical data of products) presented on the Store's website on the day of placing the order by the consumer would not coincide with the reality, within 14 days from the date of purchase, he has the right to withdraw from the contract without giving reasons. in accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827) and the provisions on withdrawal from a distance contract.
3. The Scryba Online Store reserves the right to amend the Regulations at any time. Any changes are effective from the moment of publishing the new Regulations on the Store's website. The new Regulations apply only to transactions concluded after its publication.
4. Jurisdiction of the Court for disputes arising between PHU Stalówka Ryszard Łuszczek-Oroński. and the Customer who is consumers and resulting from the implementation of these Regulations are specified in the provisions of the Code of Civil Procedure. Settlement of any disputes arising between PHU Stalówka Ryszard Łuszczek-Oroński and the Customer who is not a consumer - shall be submitted to the court having jurisdiction over the seat of PHU Stalówka Ryszard Łuszczek-Oroński.
5. In matters not regulated by these Regulations, in particular, the provisions of the Civil Code and the provisions of the Act on special conditions of consumer sales and the amendment to the Civil Code and the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product.
"This website uses cookies to facilitate the use of our websites and services. If you want cookies not to be saved on your end device, you can change your browser settings. "
From 10.01. as a seller, including selling via the website, you have new responsibilities. Information below:
I.NOTE
Please be advised that as of January 10, 2017. the provisions of the Act of September 23, 2016 enter into force. on out-of-court resolution of consumer disputes (Journal of Laws 2016.1823), pursuant to which information obligations have been imposed on the entrepreneur who rejects the complaint as a result of the complaint submitted by the consumer.
Pursuant to Art. 32 above Acts:
"1. If, as a result of the complaint submitted by the consumer, the dispute has not been resolved, the entrepreneur shall provide the consumer on paper or another durable medium with a statement on:
1) the intention to apply for the initiation of proceedings regarding out-of-court resolution of consumer disputes or consent to participate in such proceedings, or
2) refusal to participate in the out-of-court resolution of consumer disputes.
2. In the case referred to in par. 1 point 1, the entrepreneur, together with the declaration, provides information about the authorized entity competent for the entrepreneur.
3. If the entrepreneur has not submitted any declaration, it is considered that he agrees to participate in the out-of-court resolution of consumer disputes. "
4 "Every consumer may use the platform of the online dispute resolution system (ODR platform), in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of May 21, 2013 on online dispute resolution for consumer disputes and amending the Regulation ( EC) No. 2006/2004 and Directive 2009/22 / EC (Regulation on consumer ODR). The EU ODR internet platform, available at: http://ec.europa.eu/consumers/odr/.
The ODR platform is a transparent source of information on the forms of out-of-court settlement of disputes that may arise between entrepreneurs and consumers regarding contractual obligations arising from online sales contracts or contracts for the provision of services concluded between consumers living in the Union and entrepreneurs established in the Union.
We would like to remind you that the e-mail address at which you can contact us is: galeria@scryba.pl"
"This website uses cookies to facilitate the use of our websites and services. If you want cookies not to be saved on your end device, you can change your browser settings."
Cookies
Information about cookies on the website ami.net.pl
1. The website does not automatically collect any information, except for information contained in cookies.
2. Cookie files (so-called "cookies") are IT data, in particular text files, which are stored on the Website User's end device and are intended for the use of the Website's pages. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.
3. The entity placing cookies on the Website User's end device and accessing them is the Website operator.
4. Cookies are used to adapt the content of the Website pages to the User's preferences and to optimize the use of websites; in particular, these files allow to recognize the Website User's device and properly display the website, tailored to his individual needs, to create statistics that help to understand how Website Users use websites, which allows improving their structure and content, maintaining the Website User's session (after logging in), thanks to which the User does not have to re-enter the login and password on each subpage of the Website.
5. The Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User's end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the User's end device for the time specified in the cookie file parameters or until they are deleted by the User.
6. The Website uses the following types of cookies:
"Necessary" cookies, enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website, cookies used to ensure security, e.g. used to detect fraud in the field of authentication on the Website, " performance "cookies, enabling the collection of information about the way the Website pages are used," functional "cookies, enabling" remembering "the settings selected by the User and personalizing the User's interface, e.g. in terms of the selected language or region from which the User comes, size fonts, website appearance, etc., "advertising" cookies, enabling users to provide advertising content more tailored to their interests,
7. In many cases, the software used for browsing websites (web browser) allows cookies to be stored on the User's end device by default. Website Users can change cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of the web browser or inform about their every posting on the Website User's device. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings.
8. The website operator informs that restrictions on the use of cookies may affect some of the functionalities available on the website.
How to oppose installation and get rid of cookies?
You can refuse your consent and prevent cookies from being installed on your computer by changing your internet browser settings. You can also delete existing cookies.
Most browsers allow the installation of cookies by default. You can prevent these types of files from being saved on your computer by changing the appropriate settings in your web browser. For instructions on how to change your browser settings for cookies, see the help files of your browser.
Description of blocking cookies in example browsers:
Mozilla Firefox (version 19.02)
1. in the browser menu, click on the "Tools" tab
2.select "Options"
3.Select the "Privacy" tab
4.Do not uncheck the "Accept cookies" checkbox
Internet Explorer 8
1. in the browser menu, click on the "Tools" tab
2.Select "Internet Options"
3.Select the "Privacy" tab
4. in the "Settings" field, slide the bar up until you see the message "Blocking all cookies"
In addition, some browsers support a mode in which cookies are always deleted after visiting the site. This feature has different names: InPrivate in Internet Explorer 8 or later; Incognito in Google Chrome version 10 or later; Private Browsing in Firefox 3.5 or later, Safari 2 or later, and Opera 10.5 or later. More information on this can be found in the help files of the respective browser.
You can also delete cookies that are already on your computer or device at any time. A detailed description of how to delete files can be found in the help files of a given browser.
Description of cookie deletion in example browsers:
Internet Explorer 8
1. in the browser menu, click on the "Tools" tab
2.Select "Internet Options"
2.on the "General" tab in the "Browsing history" area, click the "Delete" button
3. check the box next to the "Cookies" button. If you only want to delete cookies, clear all other check boxes
4.Click the "Delete" button and then click the "OK" button.
Mozilla Firefox (version 19.02)
1. in the browser menu, click on the "Tools" tab
2.Select "Clear Browsing History"
3.Select the period for which you want to delete cookies
4. uncheck the "Cookies" checkbox
Of course, by not agreeing to the installation of cookies, you can still use our website, but you may not be able to use all the functionalities and then the use of the website may not be optimal.
Information obligation under article 13 of the GDPR
1. The administrator of personal data of customers receiving marketing information in the form of promotional e-mails from official addresses ...... gallery@scryba.pl
is the company P.H.U Stalówka Ryszard Łuszczek-Oroński, Plac Tadeusza Kościuszki 18, 50-027 Wrocław,
NIP 897-000-21-10 (hereinafter referred to as the Company), company contact details:
telephone number: 71 372 45 10 e-mail address: galeria@scryba.pl
2. There are no cases of personal data processing that require the appointment of a Security Inspector in the company Personal Data.
3. The company processes clients' personal data for the purposes of:
a) taking steps at the customer's request to conclude a contract for the sale of goods or services offered
by the Company (legal basis: Article 6 (1) (b) of the Regulation)
b) marketing and promotion of products or services offered by the Company (legal basis: Article 6 (1) (a)Regulation)
4. In connection with the processing of data for the purposes indicated in point 3, your personal data is NOT TRANSFERRED TO ANY OTHER ENTITIES.
5. Customers' personal data will be processed for the period necessary to achieve the goals set out in point. 3 i.e .:
a) As regards the implementation of the contract concluded by the customer with the Company for the period required by law or securing possible claims,
b) In the field of marketing and promotion of products offered by the Company, for the period until withdrawn by the customer's consent to such processing.
6. In connection with the processing of personal data by the Company, the customer is entitled to:
a) the right to access the data, pursuant to art. 15 of the Regulation,
b) the right to rectify data, pursuant to art. 16 of the Regulation,
c) the right to delete data, pursuant to art. 17 of the Regulation,
d) the right to limit data processing, pursuant to art. 18 of the Regulation,
e) the right to object to the processing of data, pursuant to art. 21 of the Regulation,
f) the right to transfer data, pursuant to art. 20 of the Regulation.
7. The administrator DOES NOT MAKE AUTOMATED DECISIONS WITH REGARD TO YOU / MRS. BASIS FOR PROFILING, referred to in art. 22 sec. 1 and 4 GDPR.
8. In cases where the processing of customer data is based on art. 6 sec. 1 lit. a) Regulations i.e. consent to the processing of personal data, the customer has the right to withdraw consent in any zt the moment, without affecting the lawfulness of the processing which was carried out on the basis of consent before its withdrawal.
9. In cases where it is found that the processing of the client's personal data by the Company violates the provisions of the Regulation, the client has the right to lodge a complaint with the supervisory body (i.e. until Inspector for the Protection of Personal Data, and after that date to the successor body).
10. By providing personal data, the customer provides them voluntarily, knowing that he has the right to request the administrator to access his personal data, rectify it, delete or limit processing, as well as the right to lodge a complaint with the supervisory body. The basis for data processing is the consent of the client. The customer has the right to withdraw consent at any time. Personal data will be processed until the consent is revoked, and after such revocation, for the period of limitation of claims due to the data controller and in relation to him.
11. Questions regarding the processing of personal data should be addressed to the Data Protection Administrator at: galeria@scryba.pl